A thank you to our guides

We do not take the time to stop and thank our incredible guides enough so I’m going to take that time now.  I have no doubt our guides are the best in the canoeing and kayaking guide business down here in the New Orleans area.
How do I know this is true? Because our customers let me know after each tour.  From visitors, to residents, to schools, all the comments boil down to a similar point.  Our guides love want they do and it shows.
I believe the key to our guides success is their passion.  You can be taunt tricks to increase tips or convey knowledge on a topic for two or three hours but passion is not learned, it’s developed in the heart.  Enjoying what they do and growing that passion more everyday is what makes our guides unique. You can feel it during our small group canoe and kayak swamp tours and that makes an impact on our guest experience.

While training a new guide I was asked ” What is the goal for each tour?” my reply was simple, “To make each guest fall in love with the beauty of the Louisiana wetlands with the 3 hours you get to spend with them.”  That’s what makes us so special. We are not a tour company, we are a educational company that guides tours.

You can read guest comments about our guides in our reviews on TripAdvisor, Yelp, and Google but here are some of my favorites and things I’ve been told in the past few years.

“(Your guide) is the epitome of the statement ‘love what you do and you’ll never work a day in your life”

“I already wrote a review on TripAdvisor yesterday but I have to tell you, your staff was wonderful.  They were so kind, knowledgeable and obviously really valued/respected the environment.”

“to be honest he was one of the nicest people I had ever met”

“I’ve tour all over the world and this is the best thing I have every done” – Within 6 months this visitor returned from his international home with is wife just to bring her on a tour.

“they have a wonderful vision for their business and and they clearly work their butts off to give everyone a unique experience”

“He was polite, considerate and interesting! Being a reporter, it’s my nature to ask a lot of questions, and we had an engaging conversation on the way there, touching on everything from the area, some history and Katrina (of course!)”

 

So thank you Canoe and Trail Guides and thank you to all of those who have help Canoe and Trail over the years including volunteers and former staff.

-The Almquist Family

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